Every day, the staff, leadership and board of Human Support Services works to achieve our mission by addressing the health and welfare of each individual who comes through our doors.
All services are provided on a non-discriminatory basis with disregard for race, color, creed, sex, national origin or handicapping condition.
Services are provided on a sliding-fee scale to ensure that we are able to provide residents of Monroe County with effective, cost-efficient services aimed at helping individuals challenged by mental health concerns, developmental disabilities or substance abuse build satisfying lives despite the difficulties they face.
While every client’s needs are different, the majority of our services can be classified under these programs:
January 1 – New Year’s Day – Main office in Waterloo closed
February 17 – Presidents’ Day – Main office in Waterloo closed
March 28 – HSS Trivia Night at Columbia American Legion
April 10 – Good Friday observance – Main office in Waterloo closed
May 25 – Memorial Day – Main office in Waterloo closed
June 5 – HSS Night at the Grizzlies
June 12 – Shine Your Light Gala
July 3 – Independence Day – Main office in Waterloo closed
TBD – HSS night at the Gateway Grizzlies
September 7 – Labor Day – Main office in Waterloo closed
October 12 – Columbus Day – Main office in Waterloo closed
October 15 – Celebration Banquet
November 20 – Thanksgiving Lunch
November 26 & 27 – Thanksgiving – Main office in Waterloo closed
December 24 & 25 – Christmas Eve and Christmas – Main office in Waterloo closed
As we continually strive to meet the changing needs of our community, we’re grateful for the leadership of our board of directors.
President – Bonnie Kuergeleis
Vice President – Stanley Darter
Secretary – Margaret Ryan-DeBonis
Treasurer – Kevin Day
Our private, nonprofit agency first opened its doors in 1973, with initial efforts to provide support to individuals facing mental health needs. We first opened in the “Old Milk Company Building”, with its Illinois Articles of Incorporation and a community counseling program staffed by a part-time medical director, one counselor and a secretary. The photo..Read More
James E. Poschel was named the first executive director of Human Support Services. This is the same year Human Support Services opens its doors at the “Old Milk Company Building” with the mission to provide support to individuals facing mental health needs.
We launched our original program to offer treatment services to those charged with Driving Under the Influence (DUI). Our substance use prevention and treatment services have evolved since that time to include more comprehensive programs.
The agency was first accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Accreditation assists service providers to improve the quality of their services and meet internationally recognized standards.
The agency moved into to our new center – and our current home – at 988 North Illinois Route 3 in Waterloo, Illinois. Our main headquarters is based in this building, but we provide a variety of services at other locations throughout Monroe County.
The agency was first accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. Every four years, we go through the lengthy, multi-step process to maintain our COA status.
For the first time, HSS staff hosted a Thanksgiving meal for clients and their families. Since that first holiday gathering, this has become a beloved tradition among our clients, families and staff.
HSS hosted a ribbon-cutting ceremony with board members and members of the Columbia Chamber of Commerce at their new Columbia location at 960 Columbia Centre. The new office was funded by a grant from the Illinois Council on Developmental Disabilities (ICDD), an independent state agency helping to lead change in Illinois so all people with..Read More
The SeeMore Inn Bed and Breakfast opened in Waterloo. Owned and operated by Human Support Services, The SeeMore Inn is a groundbreaking experience in hospitality, a place where individuals with intellectual and developmental disabilities learn, work and thrive as our primary staff.