Every day, the staff, leadership and board of Human Support Services works to achieve our mission by addressing the health and welfare of each individual who comes through our doors.
All services are provided on a non-discriminatory basis with disregard for race, color, creed, sex, national origin or handicapping condition.
Services are provided on a sliding-fee scale to ensure that we are able to provide residents of Monroe County with effective, cost-efficient services aimed at helping individuals challenged by mental health concerns, developmental disabilities or substance abuse build satisfying lives despite the difficulties they face.
While every client’s needs are different, the majority of our services can be classified under these programs:
January 1 – New Year’s Day – Main office in Waterloo closed
February 18 – Presidents’ Day – Main office in Waterloo closed
March 29 – HSS Trivia Night
April 19 – Good Friday observance – Main office in Waterloo closed
May 27 – Memorial Day – Main office in Waterloo closed
May 31 – Shine Your Light Gala
July 4 – Independence Day – Main office in Waterloo closed
July 14 – HSS night at the Gateway Grizzlies
September 2 – Labor Day – Main office in Waterloo closed
October 14 – Columbus Day – Main office in Waterloo closed
October 18 – Celebration Banquet
November 16 – Thanksgiving Lunch
November 28 & 29 – Thanksgiving – Main office in Waterloo closed
December 24 & 25 – Christmas Eve and Christmas – Main office in Waterloo closed
As we continually strive to meet the changing needs of our community, we’re grateful for the leadership of our board of directors.
Christine L. Campo
Executive Member at Large
Janice Sue Crawford
Jennifer Fischer Eastep
Our private, nonprofit agency first opened its doors in 1973, with initial efforts to provide support to individuals facing mental health needs. James E. Poschel was named the first Executive Director and the agency opened its doors in the “Old Milk Company Building”, with its Illinois Articles of Incorporation and a community counseling program staffed..Read More
We launched our original program to offer treatment services to those charged with Driving Under the Influence (DUI). Our substance use prevention and treatment services have evolved since that time to include more comprehensive programs.
The agency was first accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Accreditation assists service providers to improve the quality of their services and meet internationally recognized standards.
The agency was first accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. Every four years, we go through the lengthy, multi-step process so that we can maintain our COA status.
For the first time, HSS staff hosted a Thanksgiving meal for clients and their families. Since that first holiday gathering, this has become a beloved tradition among our clients, families and staff.
Human Support Services (HSS) hosted a ribbon-cutting ceremony with board members and members of the Columbia Chamber of Commerce at their new Columbia location at 960 Columbia Centre. The new office was funded by a grant from the Illinois Council on Developmental Disabilities (ICDD), an independent state agency helping to lead change in Illinois so..Read More