The wooden sign reads, “You have changed the world because you touched our lives.” The sign, given to Robert Cole at his retirement party on September 15, was the perfect parting gift for the longtime executive director of Human Support Services. The party itself was a testament to the many lives Cole touched in his 11 years...
She watches as he slips on his sneakers and pulls on his backpack. In the sunlit kitchen, there’s time for one quick hug between hurried bites of buttered toast. She pauses, holding him just one second longer than usual, until he grumbles, “Mom! I’m going to be late!” She grins and holds him at arm’s length so...
Two days. Just 48 hours until school starts again. In two days I’ll be right back there in that freshly-polished hallway, standing there with a frozen smile on my face, pretending everything is perfect. I’ll listen as Madison tells me all about her latest boyfriend, and I’ll laugh when Taylor goes on about her epic Snapchat fail. As...
In a family, when one member is sick or troubled, the others rally together to support and uplift their loved one. The same is true for communities. We’ve seen countless examples here in Monroe County of our community rallying together to support a family in need or help a sick or injured child. That communal selflessness often...
Before Barb Ruby retired from Human Support Services at the end of June, she had been with the organization for 37 years, making her the longest standing employee HSS has ever had. Since she started in April 3, 1980, Barb has worked in a variety of roles at HSS, from secretary to office manager. Over the years,...
Every Monday through Thursday this summer, Human Support Services clients will pack up coolers and take a ride out to a few smaller outlying towns in our region. In these towns, our clients are the front line volunteers handing out sack lunches to children and adults who might otherwise struggle to find enough to eat on...
This week, Human Support Services completed the on-site review process for the Council of Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. (At left, HSS Executive Director Robert Cole, Jeanne Borromeo-Otty, Ed Cote, and HSS board members Jan Crawford and Bob Polansky celebrate the completion of the COA site visit.) Every four years, we go...
Some of our clients now have a new ride, thanks to our recent purchase of a new 2017 Ford Transit van! The van will allow Human Support Services to transport two wheelchair-bound individuals plus three additional riders and a driver. This allows for fewer trips and great accessibility for our residential clients, said HSS Executive Director Robert...
HSS is excited to announce that some of our clients will now be working with the City of Waterloo to help beautify the community! Through a new partnership with the city, our clients will work to keep the streets of downtown clean and continue the mayor's ongoing efforts of beautification. "Our clients our thrilled with this new...
Our clients love it when they get the opportunity to give back to our community. When those opportunities also happen to teach them job skills, it’s even more exciting. For the last several years, clients from our residences have been volunteering behind the scenes at the Mayfest, Octoberfest and Downtown Concert Series in downtown Waterloo. They empty trash...
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