Crisis response is provided by Human Support
Services staff on a 24-hour/seven day a week basis for crisis
involving mental health or substance abuse problems of any individual
within Monroe County. Individuals, families or outside agencies such
as law enforcement or medical providers may contact HSS as emergencies
arise.
Staff will provide assessment of the
emergency, offer consultation to caregivers, attempt stabilization or
reunification efforts with family members, facilitate emergency
hospitalization or placement if required and may authorize emergency
shelter. Follow-up care after the crisis is resolved is also available.
